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Mold-Masters Announces 10 Year Warranty on its Hot Runners |
October 26, 2007
Georgetown, Ontario
Mold-Masters Announces 10 Year Warranty on its Hot Runners
“We believe that actions speak louder than words”, says Jonathon Fischer, President of Mold-Masters. “After researching the global market we found that the typical warranty offered in the hot runner industry was only 1 year. We wanted to make a clear statement about our confidence in the performance and reliability of our products and we are pleased to offer a new 10 Year Global extended warranty program; a 10 fold increase over the industry average.”
“Our global customer base told us that, by far, the most important factor in considering which hot runner to buy is its quality and reliability. Our brazed-in heaters and the mechanical integrity of the heated components, combined with our hot runner controller technology, will easily outlast the life of an injection mold”, says Fischer.
“Our products are manufactured for durability and reliability, not replaceability, so we feel very comfortable offering this warranty. A 10 year warranty is a clear differentiator because we believe that nobody else can responsibly make this statement. The fact is that replaceable heaters will burn out over time so you can’t warrant them for extended periods”, says Bruce Catoen, Vice President of Marketing and Business Development. “Actually, when you look at the operating costs associated to failed heaters the physical heater price is far less expensive than the downtime associated to replacing the heater,” says Catoen.
“More and more the customer is looking at the lifecycle cost of molding a particular part. Our innovative products and services, now backed by a 10 year warranty, give our customers a distinct part cost advantage when considering the lifetime cost of molding. Consider the fact that over a 10 year span, a 64 cavity mold running 6 second cycles, will mold over 3 billion parts, all covered under warranty. I think that speaks volumes about the confidence we have in our products”, says Catoen. |
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About Mold-Masters |
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Mold-Masters is the global leader in hot runner technology. The company has invested heavily in research and development with more than 1,600 granted and pending patents. Mold-Masters designs and manufactures the plastic industry's most advanced hot runner systems, temperature controllers and complete hot half solutions. Their support network spans more than 40 countries, with facilities in North America, South America, Europe and the Pacific Rim. |
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